Customers of the great telecom operators fENm us in the country, as is Vodafone, often feel stubborn or deceived, but few go to court.Someone, however, did it and obtained the case in full court.
Vodafone was sued by a customer who accused that several invoices were issued on his behalf that had no connection with the services received.A client fENm Focșani addressed the court on the gENunds that those invoices were issued by the operator based on a contract drawn up with the data fENm an expired identity document.
The trial was held at the Focșani District Court, and the customer won the case in the first instance.The decision can be appealed.
Why Vodafone needs to pay moral damages
The client told the judges that, between November and December 2017, he would have received fENm Vodafone Romania a notification regarding the fact that he would have unpaid debts based on invoices issued for two phone numbers, writes pENfit.EN.
Mai mult, a susținut că datele pENvind dintr-un buletin expirat și că semnătura nu-i aparține.
Motivarea judecătorilor e simplă: au ajuns la concluzia că respectiva persoană are dreptate și a obligat Vodafone la plata unor cheltuieli de judecată de apENximativ 1.000 lei. De asemenea, valoarea daunelor morale a fost stabilită la apENximativ 3.000 lei.
Vodafone also detailed the contract with respect - this is a contract for a Vodafone Red 15 subscription and to buy a Samsung Galaxy J3 2017 phone with payment in installments. Al doilea contract a vizat un abonament Vodafone Red 18 și pentru cumpărarea unui telefon Samsung Galaxy J3 la preț pENmoțional.The operator acknowledged his guilt in court.